Has anyone else been advised by Polaris Spain that they have postponed starting of phase 3 El Mirdaor - We did yesterday and have been asked to consider looking at an apartment on phase 1 or 2. Our contract is for a 2 Bed Apartment on Jardin 7 El Mirador. Polaris say there is a delay with paperwork from the Spanish Government!
Have spoken to a Polaris rep in the UK and she has told me Polaris Head Office have told her not to offer any more properties on El Mirador until further notice. We are going out next week 6th October to sort it out as we are not getting any response now from Head Office Spain

Hello, we are buying on El Mirador block 4 and have found out recently from friends going out that there will be no further building. Our lawyer says only way to get money back is to sue or take another property, we are concerned that other properties that are built don't have golf course or amenities, do you have any further news or has anyone swapped with success?

Hi Im new to this, but I have just found out in the last 5 days from Polaris by phone call that they are not completing El Mirador for the foreseeable future, it seems that quite a lot of people already knew this before me. I would like to hear from anyone in the same situation and I would like to know what you have done about it. PW have offered me one alternative property on the Jardine for the same price as I was paying when I signed up in April when in fact other agents seem to be selling them for less? Its actually not what I want anyway, as I dont want to have to get a mortgage on a completed property. PW have said they are not in breech of contract as no building works have started on El Mirador can anyone please tell me am I as stuffed as it appears, how long can they not start building work but yet still tie you to a contract. This is a bloody nightmare.

In reply to nightmare 1's question - sorry to be the bearer of bad news but yes basically we are stuffed, we are in a legal battle 6 years on in a similar situation on a property in Marbella with another company. We have spoken with our lawyer and he says only option is to sue polaris for deposit back (which costs more money and a long time) or take another property. We do not want to do this as have been told apts jardine there is nothing there, no golf course etc nor is there likely to be. Spanish law stinks they would not get away with it in this country. It is deja vu for us & can't believe it has happened to us again. We know many people who this has happened to and they are in legal battles the same many years on. What they rely upon is fobbing you off with tales of it will be ready next year, then when next year comes it is slightly delayed & so on. On our last property this went on for 3 years before we decided to take court action. Yes they are in breech of contract in my mind as they have no intention of building even though they said it would be ready oct 09, the estate agents in spain are tard with the same brush I am afraid. Living the dream that is the understatement of the year!!!!

Nightmare, you must take this up with your lawyer if not get one. We have seen many blogs on websites for example look at eye on spain there are a few regarding polarisworld where owners have got money back after threeatening them with a lawyer, don,t take any crap from them. Also we have seen on the sites where if promised facilities are not built you can also take them to court and at Jardines the condado project will not be finished with facilities as was planned so this is 2nd reason. Nobody can make you accept something you did not originally sign for!!!!!!

Hi thanks for your reply about el mirador are you in the same position ? so it is possible to get our deposit back ? we have paid 25% but they are now not building the apartments we sighned a contract for mark

we are not in same position but have contacts who were and since we checked web blogs etc we have found out that many people are taking them to court and just before taking them they get paid its a question of putting gods fear into them otherwisw you will be used. You will get your money back look at website eye on spain via google perhaps look ar various articles from existing and cancelled customers there are lawyers details on these sites or just get a good lawyer not one that polarisworld use, do not accept intimidation how come thery only just informed you?? this was known months ago and jardines are not on a hill like mirador or not same location same view etc etc, good luck.

klik on google

klik on eye on spain polarisworld refunds
klik after on eye on spain polarisworld lawsuits
scroll look at Big jims story he got his money back and i know others who state they got lawyers fees back also.
look at Maria de Castro (sollicitor advice) and ABC sollicitor advertisement

also on eye on spain are reosrt forums check the indexes

Polarisworld are in financial difficulties like other developers and need money
Therefore 25% would fit nicelely into their bank account as would 100% for a jardines appartment, unfortunately for them they cannot force you to buy something you did not sign for as mirador is a toally different complex to jardines with hill view, different location, facilities (or none!!!) etc plus you hace copies of brochures i guess, use them, good luck.

Hi Thanks very much for that, Maria did post me some advice last night and I informed my solicitor (who is useless) what she said, guess what, hes now got his backside in gear and sent a formal letter!! Something he should have already done but better late than never I suppose. Thanks to anyone and everyone for replying I was on the verge of a nervous breakdown!! Any advice from anyone in a similar situation would be really welcome. Update when I know more. Thanks everyone. Sue and Mark

Hi Thanks very much for that, Maria did post me some advice last night and I informed my solicitor (who is useless) what she said, guess what, hes now got his backside in gear and sent a formal letter!! Something he should have already done but better late than never I suppose. Thanks to anyone and everyone for replying I was on the verge of a nervous breakdown!! Any advice from anyone in a similar situation would be really welcome. Update when I know more. Thanks everyone. Sue and Mark

don,t worry we only live once treat this as learning experience and pass advice to others who may not have requested like you have!! you,ll get your money back guaranteed.

Hi everyone, I had reserved a Senior apartment on Terrazas, basically it was to be adapted for disabled, out of the blue PW told me they would not adapt it, they offered me other places which I refused and I had a refund within a few months, this was only last year, my advice is to challenge them

we just read this quote this morning on the polarisworld forum .net site don,t know if its true but someone else seems to confirm the rumour be quick with your procedure methinks!!!

[quote]Originally posted by GoingforGold

unfounded rumour removed by admin

These are rules for bank guarantees for those interested from a lawyer worth reading!!!

http://www.marbella-lawyers.com/article ... guarantees

Hi thanks for all the information thats being sent. So far my solicitor has been unable to obtain my bank guarantee despite numerous requests!! This just gets worse, what are you supposed to do when they dont reply to the bloody solicitor.

i see on other sites that people changed sollicitor and even went to the hq in spain if things go pearshaped with their finances you will be in the s..., well have a problem.

I think Kelly&John must work for a rival company to Polaris as they have got nothing good to say anout anything, except slag Polaris off. WE ARE IN A CREDIT CRISIS GLOBALLY!!!! Polaris could quite easily put a hold on everyhting if they wanted but no, they have and are endeavouring to finish the golf course, build the Foro Town Centre (which is going up at a great rate of knots), they are starting the Golf Suites and some Villas in January and there is the very real prosepct that they will start the Oasis Town Centre and Bears Best Golf Courses once the others are finished. They have postponed El-Mirador because there is no demand at the moment and it is not good economic sense to build when there is no demand and they have empty properties in Los Naranjos - then they would be going bust. Polaris appear to be being sensible about the whole thing and everyone has to realise that this is a 5 to 10 year project - Rome was not built in a day. All this scare mongering does not do any of us any good as all you are doing is deterring potential Buyers and therefore cutting off your nose to spite your face!! Please lets look positively upon the situation, people are still buying on Condado, albeit not in the same volumes as 12 months ago, and Builders are still on site in great numbers, therefore how can you question their commitment to getting the facilities in place. Sit tight and all will be good in a few years. But I suggest you stop the whinging now otherwisw we may all be in the S**T because you are spreading rumours that are simply not true. I appreciate that some of you are not getting what you have bought, but speak to Polaris and either look to re-locate within the resort or get your money back, this has been done, although I believe getting your money back can take time, however if you continue to Scare Monger and Polaris go bust, you wont get anything back!

Thanks Steve Lancaster - Los Naranjos

Well said that man!. However difficult it may be for some of you it is the same around the world right now and polaris are not immune to global market conditions. We have a had a nightmare securing a even a small mortgage on our Jardins property just down to the fact no one wants to lend money at the moment. If things slow down on site for the next year or so then I think that is inevitable, as is the way with these things it will all turn full circle in the end and I have confidence in Polaris eventually providing the resort that we all signed up for.

Well Im really pleased that you are happy with your nice little apartment, you can afford to tell the rest of what we should and should not be doing. However unless you have got a job with Polaris then I suggest you get a few facts straight. There were a great number of people signed up for El Mirador and we have been left high and dry. We dont want the dregs of whats left thanks very much, we cant get our bank guarantee from them and some of us are not in a position to sit tight so Im sorry if we are leaving you stranded where you are with no neighbours by putting people off but the fact is Polaris World are s--t to deal with, they have no customer service if they did we wouldnt be on this site moaning and wondering what the hell is going on. Also according to the agent we went through there is a lot on Condado not being done for the foreseeable future, so Im sorry if we dont share your enthusiasm for living on a building site.

Again, what is the point of building if there is no demand - it doesn't make economic sense. I feel for yourself and all the others that have purchased on El Mirador and I will admit that Polaris (like any other big organisation) are not the best to deal with. I too struggled to gain my Bank Guarantees but after much pressure I eventually obtained them. It is not easy to get your money back I believe but it is possible, the other option would be to re-locate either to another resort or within the resort - I believe that Polaris offer a discount if you do this. The fact of the matter is that we all knew that we would be living on a building site until the whole project is finished (5 to 10 years), however within the finished resorts it does not feel as though you are on a building site as everything is or has been finished off - turfed, tree-lined, tarmacced etc. I want the site to be finished as much as anyone else but the fact of the matter is that nobody could forsee the global credit crisis and I personally think that Polaris and staying true to their word, they are still on site, they are still building and appear to be concentrating on getting the facilities in place to try and entice people back into purchasing - it makes good economic sense and I'm sorry if you cannot see that. I appreciate that you will be mad and dismayed because your site has no date for commencement, let alone completion, but its either sit tight, move resorts or try and get your money back I'm afraid. In any event it does not help slagging off Polaris as it deters any new potential investors - or that is my opinion anyway. By the way I don't work for Polaris, I'm just an interested owner!

Thanks Steve Lancaster

nightmare,
when was mirador supposed to be finished?
how long do you think off plan means? and there is always a risk, why do you think it is nearly always cheaper,
have you been to site?
los noranjos is almost complete, 6 months ahead of schedule, and the complex doesnt look that bad,
fair enough mirador isnt getting finished, up to date, and i would be p.......ed off. but just get a good solicitor and you will get your money back,
if you do want to buy, have a look you may be pleasantly surprised,

Well said steadanjax.
I totally agree with what you say even though El Mirador may not be starting there are fantastic alternatives on the site. We have just come back and left very impressed with the work and quality of Polaris workmanship. I would personally look at the alternatives rather than ask for a refund .

Terry & Fran

Well maybe when Polaris give us our bank guarantee we might be inclined to look at another resort. Im sure none of you kept putting your money in with no bank guarantee, no start date for work and no foreseeable completion. We asked for an alternative property and were offered one only. We told them we dont want a mortgage why would we do that at this time, our purchase was cash on completion 2009 why should we get a morgage because they are offering one completed property I dont suppose any of you took what was left. Why have Polaris not given us our bank guarantee when they have had legal letters requesting it for 6 months. Why is there one alternative when you all keep saying there is loads to choose from. We know what off plan is and we also know how to read a legal report from our solicitor that said work had commenced and would be finished late 2009. Im pleased all of you seem to have had such a happy experience with your purchase but you cant be so naive to think everyone does. So I dont think its too much to ask for choice in our purchase and security for our money. No matter how you all like to say about your wonderful experiences and how great Polaris are not all of us agree.

Hi to one and all - Update from our nightmare of obtaining desposit and first payment from POLARIS - They have ingnored official requests for canncellation form our Solicitor, and a request for a resolution agreement - on the grounds that we signed a contract which will only begin when the obstention of the building licence starts then they must complete within 18 months. Todate Polaris do not have a building licence for El Mirador - Polaris will not talk with us or our Solicitor - If anyone has any suggestion to assist in taking on these sharks please let us know.

We still have no response from Polaris desipte numerous requests from our Solicitor and from ourselves - we have now taken our case to the Minsiter of Europe at the Houses of Parliment in an attempt to gain a written response from Polaris in relation to not refunding our deposit. I have also contacted BBC Watchdog - if others are in the same situation as us, give Watchdog a call - if enough of us get together they may be able to assist in getting answers from Polaris, in relation to Bank Guarantees and not providing resolution agreements and refunding deposits, paid in goodfaith for a property they are no longer going to build! :shock: